Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a casino we haven't covered yet? This page explains what we can help with and the best way to reach us.
What we can help with
Non Gamstop Casinos is an independent research and comparison site. We don't run a casino, hold player funds, process withdrawals or manage accounts, so we can't step in on individual disputes with an operator. What we can do is:
- Correct or update information in a review if a bonus, licence or fact has changed
- Look into a casino you'd like us to research for a future listing
- Clarify how we rate and rank the sites featured on this page
- Point you towards our Responsible Gambling page if you'd rather talk about limiting or pausing your play
- Explain a point raised in our Terms and Conditions
For anything specific to your account, a deposit, a withdrawal or a bonus you've claimed, the casino's own support team is who to contact. They hold your account details and can act on them; we can't.
Before you get in touch
A lot of common questions are already answered on the site, so it's worth a quick check first:
- If you're asking how a particular brand compares to others on our list, our Non Gamstop Casinos UK 2026 page breaks down the top-rated sites, their bonuses and how we scored them
- If you're asking why we cover sites outside the UK's self-exclusion scheme, or how GAMSTOP relates to these casinos, that's explained in the same guide
- If your question is about who we are and how the site is funded, our About Us page covers that in full
How our editorial process works
Every casino on fishstockbrixham.co.uk is researched against the same set of checks — licensing, game range, how bonuses actually pay out once wagering terms are applied, payment options, and how quickly withdrawals are processed. Ratings reflect that research, not payment from operators. Some of the links on this site are affiliate links, and we may earn a commission if you sign up through one — this arrangement never decides where a brand sits in our rankings. If you think a review is out of date or missing something, telling us helps keep the page accurate for the next reader.
What to include when you contact us
To help us answer properly first time, it's useful to include:
- The name of the casino or page your query relates to
- What specifically looks wrong, outdated or unclear
- Any screenshot or date reference, if you're flagging a bonus term or promotion that's changed
We read every message that comes in, though replies can take a little longer during busier periods. If your query is urgent — for example, you're concerned about your own gambling — please don't wait on us; go straight to a support organisation or use the self-exclusion tools covered on our Responsible Gambling page.
Not a support line for individual casinos
Worth repeating: we're a comparison and review site, not a customer service desk for any of the brands we cover, including Betmica, Kikibet or Betninja. If you've got a live issue with a deposit, withdrawal, or an offer that hasn't landed in your account, that operator's own live chat or support email will always be faster and more useful than reaching out to us.